Choosing a Successor free essay sample

Choosing a Successor Choosing a Successor is the case about a 62-year-old administrator of the multispecialty Ambulatory Care Center named Paul. He has worked there for many years and is planning his retirement in a year. He is beginning the process of training a successor and has three possible internal candidates for the position. The Ambulatory Care Center is a medium-sized facility serving an average of 80 patients on a daily basis. There has been little growth over the past couple of years and there needs to be change in order for the Center to remain afloat. The Center has mainly served senior citizens, which is what the neighborhood around has been until now. The neighborhood is converting into more and more young families and many of young adults and school-age children. There is also an ethnicity change, with more families of Hispanic and African American origin. The method of payment is also gradually changing from Medicare and private pay to a financial base where payments are coming from a combination of group insurance, Medicaid, and cash payments. We will write a custom essay sample on Choosing a Successor or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The Center is working towards being known that it can care for all ages, especially children. The addition of a specialized pediatric group to their physician base has made screening for metabolic, sickle cell, and other genetic disorders, as well as treatments for children with ADHD, autism, and Asperger’s syndrome possible. The only problem I found in the case study is that all the candidates are internal and it leaves for no outside intelligence to potentially come in and give their advice and professional ability. This would also be the only other alternative solution to what Paul could do in trying to find the right person to replace him in a year. I believe the best solution is to hire Felipe because of his background. The only real fault he has is his past when he went to class rather than being on the job, which just shows me dedication for getting his masters. The only other weakness is him looking for another job, but offering him this job could make him reevaluate his choices. He is Hispanic, which fits into the changing of the community as well. He is also good with people, works many hours to get done what needs done and is single so if he needs to travel, it certainly will not be a problem. 1. Identify the strengths and weaknesses of each candidate. Taneshia – strengths: * African American worked there for 3 years * Bachelor’s degree in health administration * A registered record administrator * Minor in human resources management * Increased reimbursement figures by implementing electronic medical records in her department (very good w/ tech. * Created strong liaison with the physicians by providing them with extensive peer comparison statistics * Doctors have increased their productivity and helped increase revenue * Works whatever hours necessary to get the job done Weaknesses: * Pompous and opinionated * Feels no one knows as much about the work of her department, or about computers, as she does * Tends to push her people a little too hard Felipe – strengths: * Hispanic * Worked there for 5 years B achelor’s in health administration * Just finished his master’s in business administration * Has done well at his job and seen as a talented negotiator * Understands contracts and is good with people * Has signed a number of lucrative contracts for the Center * Single with no intentions of getting married anytime soon * Works many hours of overtime and appears to be willing to go the extra mile and give the time necessary to get something done Weakness: * No employees directly reporting to him * Is interested in moving into operations in his next healthcare job * Has already started looking around for new job possibilities * Were rumors that he was attending his MBA classes when he was supposed to be working and did not have Paul’s permission to do so Amanda – strengths: * Worked at the Center for 10 years Has a bachelor’s degree in health administration * Highly motivated to do a good job and motivates people around her * Oversees a large and varied group of workers, ranging from receptionists to billing clerks * Has increased reimbursement for the Center by teaching and training those in her department to do effective billing and collection, resulting in faster claims turnaround and fewer denials * Has also improved information collection at the front desk * Amanda was instrumental in the purchase and installation of a new billing system that helps her people do an excellent job * Well liked by her employees Has good coaching skills and gives her people credit for their accomplishments * Has integrity and is well known throughout the Center as the â€Å"go to† person if you have a problem * Fills in for current leader when he goes out of town for business or vacation. Has done so on numerous occasions Weaknesses: * Caucasian * Not comfortable working with people of backgrounds different form her own * Married with 2 children and a busy life * Has never pursued her master’s degree * Rarely works past 5 p. m. * Puts in her 40 hours faithfully then goes home 2. Which factors would most favor each candidate? Taneshia – African American and works whatever hours needed to get done what needs to be done. Felipe – Hispanic, good with people, works many hours to get done what needs done and is single so if he needs to travel, it certainly will not be a problem. Amanda – Been at the Center for 10 years, highly motivated to do a good job, and motivates the people around her. 3. Do you think the ethnicity of the candidate is important or irrelevant? Why? Yes, there are more and more families moving into the community that are of Hispanic or African American origin. 4. How would a change in the environment influence the person selected? It would most diffidently leave out Amanda because of her family and busy life. It would also potentially leave out Taneshia depending on her husband’s career. 5. Which of the three candidates would you recommend to be the next leader? Why? I believe the best solution is to hire Felipe because of his background. The only real fault he has is his past when he went to class rather than being on the job, which just shows me dedication for getting his masters. The only other weakness is him looking for another job, but offering him this job could make him reevaluate his choices. He is Hispanic, which fits into the changing of the community as well. He is also good with people, works many hours to get done what needs done and is single so if he needs to travel, it certainly will not be a problem. 6. If Taneshia is chosen, what do you think would be her biggest problems as a leader and being able to work with the others? Felipe? Amanda? Taneshia – she is pompous and opinionated and feels no one knows as much about the work of her department, or about computers, as she does. She also tends to push her people a little too hard. Felipe – he is interested in pursuing another healthcare job and has already started looking. Amanda – Being a Caucasian with the community becoming more and more Hispanic and African American and that fact that she does not feel comfortable working with people of different backgrounds. 7. Should Paul have considered an outside candidate to be his successor? I do not believe Paul needed to consider and outside candidate to be his successor.